Better Independent Living - Price Match Promise

A Real Promise to Save You Money!

At Better Independent Living, we are dedicated to providing you with the best deals and making your shopping experience as easy as possible. With our Price Match Promise, if you find the same product at a lower price elsewhere, let us know before you place your order, and we’ll do our utmost to match it!

A Few Rules...
We will match our competitors if the following conditions are met:

• Valid UK Limited Company: The competitor must be a valid UK Limited Company that has been trading for more than 1 year.
• VAT Registered: The competitor must be VAT registered.
• UK Based: The competitor must hold stock & be based in the UK and able to sell directly to consumers via their own eCommerce website (no auction or marketplace sites like eBay or Amazon resellers).
• Identical Product: The competitor’s product must be identical to that offered at Better Independent Living (e.g., same size, colour, specification, model year, etc.).
• In Stock: The competitor’s product must be in stock at the time of the price matching.
• Delivery: The competitor must offer free shipping on ALL items over £39.99 ex VAT 
• Free Returns: The competitor must offer free returns on ALL items.
• Publicly Advertised: The competitor’s price must be publicly advertised online and verifiable at the time of the price matching. It cannot include any, personal, or membership discounts.

Want to Find Out if We Can Apply Our Price Match Promise?

To confirm if we can match a competitor's price, please send an email to contact@betterindependentliving.com with the following details:

• The URL of the other retailer
• The price that the retailer is advertising their product at
• The name, model, colour, and size of the product
• The other retailer's delivery ETA

At Better Independent Living, we are committed to ensuring you receive the best value for your money, every time you shop with us. Thank you for choosing us for your independent living needs!